One in four complaints about lawyers to do with costs

Posted by - 8th April 2012

‘Cost’ was the single most common cause of complaints from clients about their lawyers, according to a new report published Legal Ombudsman. It found that in ‘20% to 25%’ of all its investigations consumers felt they had been ‘over-charged, confused, or surprised’ at the costs. The legal ombudsman Adam Sampson warned lawyers that they ‘must

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